Why Use Mother Network Guardians?

Did you know that the technology (software, networks, computers, etc.) you use in your business is the exact same stuff used by multinationals like Kraft Foods, Discover Card, etc.? Not similar, but exactly the same. Is it any wonder that your computer systems can get fouled up so fast? That they are so challenging to use and manage?

You need experts who intimately understand this complexity and how to make it run without a hitch. You cannot afford half experts who claim expertise but do not deliver reliable systems. How can you tell the difference? Sure – if your systems fail even once in a while, that is a BIG clue. But sometimes disaster lurks just below the surface, and you don't even know it.

Consider a typical large organization. There is a CIO/CTO who helps align the business needs with the IT strategies. There is an operations group that is constantly working to prevent disasters, making sure all servers operate without failure, are secure and protected. Last there's a help desk group that answers user questions, fixes issues and keep the workers productive.

Every organization, no matter the size needs these IT support functions.

Yet, medium-sized businesses get their support in one of three manners.

Jobus Interuptus — You designate the most technically-savvy person on staff to be your make-shift IT manager. Problem is, you are pulling this person away from the real job AND rarely do they have the deep technical expertise to prevent problems from occurring and can only try to fix them after they happen.
Tube Sock — You hire an IT generalist as internal support. This person takes on a vast range of technical challenges from very simple to very. We liken this approach to the tube sock. Sure it fits everyone, but no one particularly well. Similarly, your IT person can perform most tasks but none with the deep technical expertise. The result? IT systems that are fragile – down time, support issues, user challenges, excessive cyclical expenses on hardware and software.
Fire Drill — This is really foolish, but we see it every day; businesses that use their network until it "breaks" and then call in the "Fire Brigade" to repair or replace whatever stopped working. This reactive model of network maintenance is a surefire path to unnecessary downtime, lost data, and excessive spending on IT support, not to mention major disruptions in staff productivity, sales, cash flow, production, and customer service that can never be recovered.

Until now...

Introducing Mother Network Guardians

Mother – your full service IT team supporting the technology that makes your business work. Now you can expect your computer systems to work like the electricity that powers them. Always there, always available, without any thought or worry from you. With almost two decades experience in designing, deploying and managing the sophisticated and complex systems of large corporations like Kraft Foods and People's Energy, we have developed the business processes and best practices that enable us to deliver our services with unparalleled quality and value. Scaled to fit the needs of a small organization, Mother delivers superior knowledge and processes scaled to the needs of each unique organization.

Guardian provides clients with a comprehensive, virtual IT department:

CTO & Advanced Support. The strategy and guidance in coordinating the business needs with Information Technology. Purchasing support, selection and negotiation assistance to get you the best overall solution at the best price. This alone can pay for the entire service.
Administration and Monitoring. Experts in the various technical disciplines constantly monitor and administer the servers and network components to support your business. Backups, security, performance, log files, system maintenance, external and internal access – all done by respective experts for you.
Help Desk. A team of friendly technicians who will immediately resolve any issues in a professional, friendly and expeditious manner.

You get the peace of mind that the systems that enable you to conduct business are safe & secure from any major issues. Now, just focus on that tough job that is the main purpose of your business with no more distractions from the hassle of IT.

Mark Rubino, President, Industrial Noise Control

"We needed someone to call who could respond immediately to our needs. When we met with Mother, we felt very secure in getting honest service. Now, we have the peace of mind that our systems are smooth and reliable. I just don't worry about our IT anymore. Most guys we talked to were concerned with 'is it working or not', but Mother has given us insight on how this stuff can help my business – and I didn't expect that."

– Mark Rubino, President, Industrial Noise Control

Listen to what our customers are saying